Frequently Asked Questions

What services does HM Global Logistics offer?
We offer worldwide shipping, container trading, container transport (rail, barge, truck), air freight and container packing, including full customs clearance and all necessary formalities.

Which regions do you ship to?
Our core regions are the Mediterranean, the Far East, the Middle East/East Africa and West Africa. On request, we also arrange transport to other regions.

Does HM Global Logistics operate its own vehicle fleet?
No. We work as a freight forwarder with a carefully selected network of experienced subcontractors and carriers to find the best solution for every order.

How can I track my container?
Our Tracking page links directly to the official tracking portals of the major carriers we work with, such as Maersk, MSC, CMA CGM, Hapag-Lloyd and ONE, where you can check the current status of your shipment.

What container types do you offer?
Standard containers, reefers, open-top, flat-rack and pallet-wide containers, details and dimensions can be found on our Container Specifications page.

Do you also handle customs clearance?
Yes. Through the ATLAS customs IT system we are directly connected to the customs authorities and handle the full clearance process for you.

How do I get an individual quote?
Use our contact form or one of our request forms for shipping, container purchase or transport, we will get back to you promptly with a suitable offer.

Where are your container depots located?
We have a network of depots in Germany, including Bremen, Bremerhaven, Duisburg, Hamburg, Mannheim, Munich and Stuttgart, across Europe and worldwide.

In which languages is the website available?
German, English, French, Arabic and Chinese.

What is the fastest way to reach you?
By phone at +49-40-334636661, Monday to Friday, 8:00 AM to 5:00 PM, or by email at info@hmgl.de.